AVERTO

KEEPING COMMUNITIES SAFE

This case study features a crowd-sourced, situational awareness mapping app, which was originally based in Libya. The Averto team asked us to design UI/UX mockups and wireframes of their new, cross-platform ecosystem, which will include a new user reporting process and new features.

Client

Android, iOS

Services

Miro, Figma, PhotoShop

Industries

User Research, UX/UI Design​, Product Design

Date

Karl Solano, Keegan Brown, Chris McCabe

App Screen with open sidebar
App Screen with open sidebar
App Screen with open sidebar

THE CONTEXT


This project was completed by a team of three members, including myself. The main objectives for this project were provided to us by our stakeholders. We were given access to internal documents and a confluence page for reference. Their beta version (shown on the right) was the focus of our project. Here were the goals based on priority:


Priority 1• User Report Submission Form
• Improving Report Details

Priority 2• User Report Submission Form
  (adding to existing alerts)
• Map Markers/Icons

Priority 3• UI Visual Revamp

COMPARATIVE ANALYSIS - UI

Homescreen with open bottom drawer
Homescreen with open bottom drawer
App Measure Weight Screen
App Measure Weight Screen

COMPARATIVE ANALYSIS

We didn't really have any direct competitors so we went ahead and performed a comparative analysis, highlighting features we thought would give value to Averto (if not already existing on the beta version). All the features highlighted in grey were implemented in our designs, combining the Activity Page with Safety Report amongst others.

CARD SORT


I decided to perform 2 rounds of card sorting to determine how to categorize the various alert types already utilized. It made the most sense performing this activity (users in Libya) with the many alerts that have been previously reported on the app.

COMPARATIVE ANALYSIS

We didn't really have any direct competitors so we went ahead and performed a comparative analysis, highlighting features we thought would give value to Averto (if not already existing on the beta version). All the features highlighted in grey were implemented in our designs, combining the Activity Page with Safety Report amongst others.

Overall, the Ziggo app has successfully enhanced TravelTech Innovations' product offering, positioning the company as a leader in smart travel technology. The app has received excellent reviews from users, highlighting its reliability, ease of use, and the added security it provides. As a result, TravelTech Innovations has seen increased customer loyalty and a growing user base, solidifying its reputation in the market.